Buying Your Home
At Oakmere, we understand that every buyer’s needs are different. That’s why we provide a choice of tailored buying options to suit your situation – whether you’re purchasing your first home, relocating, investing, or downsizing. Explore our schemes and start your journey towards owning a quality Oakmere home.
A Home for Every Stage of Life
Whether you’re taking your first step onto the property ladder, moving up to your next home, or ready to downsize, Oakmere has a development that’s right for you.
We believe the right home starts with the right place - that’s why we build in the best locations, carefully chosen for their convenience, character, and quality of life. From Shared Ownership and First Homes for first-time buyers, to beautiful semi-detached and detached family houses, every Oakmere development offers more than just a home - it offers a setting you’ll love. And if single-storey living is what you’re after, you’ll find stunning bungalows on many of our developments.Whatever your plans, we’ll help you find a home you’ll love - and make your move as smooth as possible.
How Our Part Exchange Scheme Works
Our Part Exchange scheme is designed to make moving into your new Oakmere home quicker, simpler, and stress-free - no chain, no hassle. Here’s how it works:
Step 1 – Check Availability
Speak to one of our friendlyNew Homes Advisors to find out which Oakmere homes are available with Part Exchange.
Step 2 – Get Your Home Valued
We’ll arrange for independent valuations and surveys of your property, then make you a fair offer. If you’re happy, you can reserve your brand-new Oakmere home.
Step 3 – We Handle the Sale
Our New Homes Advisors will manage the sale of your existing home from start to finish - all we ask is that you provide reasonable access for viewings.
If Part Exchange isn’t the right fit, we have other ways to help you move - just ask our team for details.
How Does Move Assist Work?
Our Move Assist scheme is here to help you sell your current property quickly and smoothly, soyou can move into your brand-new Oakmere home without the stress.
Step 1 – Check Available Homes
Speak to one of our New Homes Advisors to see which Oakmere homes are available with MoveAssist. Selected plots can be held for up to six weeks while we help you find a buyer.
Step 2 – We Arrange Valuations
Once you’ve chosen your Move Assist plot, simply complete an application form with one of ourNew Homes Advisors. We’ll work with up to three trusted local estate agents to agree a fair and realistic value for your current property.
Step 3 – We Market Your Home
With the price agreed, we’ll begin marketing your property and aim to secure a suitable buyer asquickly as possible.
Step 4 – Secure Your New Oakmere Home
Once a buyer is found and the chain is complete, you can secure your new Oakmere home,confident that your move will be smooth and hassle-free.
If Move Assist isn’t quite right for you, we have other schemes available to help you get moving - just ask our New Homes Advisors for details.
What is the Consumer Code?
At Oakmere Homes, we follow the Consumer Code for Home Builders, a set of industry standards designed to protect you at every stage of your new home journey – from your very first enquiry to long after you've moved in.
The Code was created by the home-building industry to ensure that buying a new build is always fair, transparent, and stress-free.
The Consumer Code ensures:
Before You Buy - You'll receive clear, accurate, and detailed information about your home so you can make a fully informed decision.
When You Exchange Contracts - Your purchase agreement will be fair, easy to understand, and free from hidden surprises.
After You Move In - You'll still have access to a responsive after-sales service, with clear guidance on how to resolve any issues that may arise.
If Problems Occur - You'll benefit from an independent, speedy, and low-cost dispute resolution service should any concerns need formal action.
Learn more: Download the full Consumer Code at: https://consumercode.co.uk/
Customer Services
Taking Care of You
At Oakmere, our commitment to you doesn't end when you pick up your kets – it's just the beginning. From the moment you reserve your new home, we're here to guide you, support you, and make sure you get the very best from your Oakmere property.
Upon reservation, your New Homes Advisor will provide you with a comprehensive Home User Guide, detailing everything you need to know – including what's covered by your new home warranty. Before you move in, your Site Project Manager will also carry out a personal home demonstration, walking you through your new home and answering any questions.
We take pride in our build quality, but as with all new construction, some minor snagging may be required after you've moved in. Our dedicated Aftercare Team is committed to resolving any valid defects to your complete satisfaction.
All homeowners have access to our Defect Reporting Form and our Clixifix online system. Once a claim is validated, we'll log it on Clixifix for you. This system allows us to efficiently manage and track the resolution of any valid defects – and with your own Clixifix login, you can monitor progress and track appointments in real time.
To report an issue, please complete our Defect Reporting Form. If you'd prefer not to use the form, you can contact our Customer Service Team directly at customerservices@oakmerehomes.com – please note that aftercare issues should be reported here rather than to Site Managers or New Homes Advisors.
Every Oakmere home comes with a 10-Year New Home Warranty for your peace of mind. And if you ever need us, our Customer Service Team is just a call or email away:
Phone: 015395 69944 (Ext 258)
Email: customerservices@oakmerehomes.com
Our reputation is built on quality craftsmanship and exceptional customer service – and we're here to ensure your Oakmere home is everything you dreamed it would be.
10-Year Warranty
Buying a new home is one of the biggest decisions you'll ever make – and at Oakmere, our commitment to you goes far beyond moving day. That's why every Oakmere home comes with a 10-year, insurance-backed warranty, giving you extra peace of mind from the moment you get your keys.
One of the best things about a new build is the low maintenance, but if anything does crop up, your warranty is there to protect you. And with our dedicated Customer Service Team on hand, help is always just a call or email away.
Got a question about your warranty? We're here to help you every step of the way.
Phone: 015395 69944 (Ext 258)
Email: customerservices@oakmerehomes.com